Vodafone Türkiye merged its data, analytics, AI and robotic process automation teams into a new Data and AI organisation of more than 150 people. Over 100 AI models are in use across customer experience, network optimisation, fraud and anomaly detection and credit risk, and campaign management has moved to a fully AI-based, real-time decision system. CEO Engin Aksoy said AI is “no longer an option but a necessity”.
- Vodafone Türkiye
- AI
- AI models
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